Shipping Policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.
DOMESTIC SHIPPING (AUSTRALIA)
- Standard Shipping: 3–7 business days — $9.95 AUD
- Express Shipping: 1–3 business days — $14.95 AUD
- Free Standard Shipping on orders over $80 AUD
INTERNATIONAL SHIPPING
- United States: 7–14 business days — $14.95 USD
- United Kingdom: 7–14 business days — $14.95 USD
- New Zealand: 5–10 business days — $12.95 USD
- Rest of World: 10–21 business days — calculated at checkout
International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
TRACKING
All orders include tracking. You will receive a shipping confirmation email once your order is dispatched. Allow 24–48 hours for tracking to update.
LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated delivery window, please contact us at hello@femmenumb.com with your order number.